Pricing
At Eley Plumbing & Property Maintenance, I understand that every job is unique, and that means there often isn’t a set price for the work you need. However, I know how important it is to have a clear idea of costs upfront. That’s why I've made my pricing as easy and transparent as possible with my standard rates listed below, including emergency and out of hours work. Plus I never charge any markup on materials, so you know you are getting a fair price.
For everything else, click the button below to arrange a free site visit and quote.
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Plus, don’t forget our special offer: enjoy a 10% discount as a repeat customer or 10% off your next job when you recommend us to someone you know!
Out of Hours Service
For emergency plumbing service between 8pm and 8am and all day Sunday, there is a call out fee of £200 which covers the first 2 hours of work and a £90 per hour charge thereafter.
Working hours callout
For plumbing between 8am and 8pm Monday to Saturday, there is a call out fee of £150 which covers the first 2 hours of work and a £45 per hour charge thereafter.
Single item repair / replacement
For the repair or replacement of a single plumbing item e.g. tap, shower, toilet mechanism there is a standard charge of £150 plus the cost of materials for replacement if needed. If there are other tasks you need doing at the same time this would be charged at £45 per hour with no additional callout fee.
Full day plumbing
If a full day's plumbing service is required, my day rate is £300 plus the cost of materials.
Large project management
For large, multi-trade projects including kitchen and bathroom installation, my day rate is £450 plus the cost of materials.
Terms & Conditions
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Payment Due
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Payment is required within 7 days of receipt of invoice unless otherwise stated in writing.
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For larger projects, a 50% deposit may be required before work commences, with the balance payable upon completion or in agreed stages.
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Late Payment Charges
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Payments not received within 7 days of the invoice date will incur a late payment fee of 10% of the invoice total (excluding discount), plus interest at 8% above the Bank of England base rate, calculated daily from the invoice due date until full payment is received.
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Any discounts or promotional offers applied to the invoice will be void if payment is not received by the due date, and the full standard rate will be payable.
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Day Rate Definition
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A "day rate" constitutes 8 hours of work, typically between 8:00 AM and 4:00 PM, excluding breaks.
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Work exceeding these hours will be charged at an hourly rate, as specified in the initial agreement.
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Additional Work and Variations
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Any changes or additional work not included in the original quote must be agreed upon in writing before commencement.
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Additional work is subject to an extra charge, which will be outlined and agreed upon in advance.
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Verbal agreements regarding additional work or changes to the original scope of work will not be considered binding unless confirmed in writing (via email, text message, or signed agreement).
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Quotations and Estimates
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All quotes are valid for 30 days from the date issued.
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Any unforeseen complications or issues requiring additional labour or materials will be communicated promptly, and a revised quote or estimate will be provided.​
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Methods of Payment
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Payment can be made via bank transfer or cash.
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Bank details will be provided on the invoice.
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Guarantee
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All work is backed by a 12-month guarantee, covering workmanship and parts supplied by us, as per our terms. This guarantee is only valid once full payment for works has been received.
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Cancellation Policy
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If a booking is canceled within 24 hours of the agreed start date, a cancellation fee of £50 or 10% of the total quote (whichever is higher) may be applied.
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